1. Introductions and Definitions
1.1
These General Software License Use Terms (the "Use Terms") including
appendices, apply between Plucom Technology ("Plucom") and the Customer,
with regard to the Plucom Software Products ("Software") referred to in
the Order Form as defined below. The Customer confirms that it understands and
agrees to be bound by these Use Terms with respect to all use and handling of
the Software.
1.2
In these Use Terms" Order Form" shall mean any ordering document,
accepted by Plucom, including any appendices used by the Customer to order a
Software or services from Plucom.
1.3
The Order Form contains a description of the "Software" ordered, which is
a computer program in machine-readable form including specifications,
documentation and material provided by Plucom. The Software includes each
Software Program and any updated, improved or otherwise modified version(s)
thereof furnished by Plucom pursuant to a product quotation or an order from
Customer for Customer’s sole and exclusive use. The Order Form also specifies
the license fee for the Software.
2. Grant of License
The Customer obtains a non-exclusive right to use
the Software ("License").
3. License Fee
The License is conditioned upon the Customer having
paid the license fee stated in the Order Form or otherwise agreed in writing
between Plucom and the Customer. The license fee is exclusive of any VAT or
similar taxes or public duties and fees. All such taxes, duties and fees shall
be paid by the Customer.
4. Scope of the License
4.1
The Customer may use, access, display, run or otherwise interact with one copy
of the Software, or any prior version for the same operating system, on a single
computer, workstation, terminal, handheld PC, pager, “smart phone”, or other
digital electronic device (“computer”). If the License is a single user-license,
the Customer may use only the licensed copy of the Software for processing of
data. If the License is a several user-license, the Customer may use as many
copies of the Software as corresponds to the number of user licenses.
4.2
The Customer may store or install a copy of the Software on a storage device,
such as a network server, used solely to run the Software on the Customer’s
other computers over an internal network; however the Customer must acquire and
dedicate a license for each separate computer that may access the Software from
the storage device. A single-user license for the Software may not be shared or
used concurrently on different computers.
4.3
The Customer shall introduce routines and control functions in order to ensure
that the number of computers that may access the Software do not exceed the
number of Licenses granted according to the Order Form.
4.4
Copies of the Software may be made for safety or archival purposes only, and for
no other purpose whatsoever. These Use Terms shall apply also to such copies.
4.5
Without Plucom’s prior written consent, the Customer is not entitled to use,
copy or in any other way transfer or use the Software in any manner except as
stated in the Order Form or these Use Terms. Consequently, the Customer is not
entitled to decompile or disassemble the Software or information or material
connected to the Software, except to the extent expressly permitted by mandatory
law.
4.6
Marking and/or information regarding patent, copyright or copyright notices in
software or computer media through which the Software is accessible to the
Customer may not be removed, changed or modified in any way. The same applies to
corresponding marking of all documentation provided by Plucom.
4.7
Customer is not entitled to grant any sublicenses, lease, lend or in any way let
anyone else, whether directly or indirectly or against compensation or free of
charge, use or in any way dispose of the Software; provided, however, that
nothing herein shall prevent Customer from using the Product in its ordinary
course of its business.
5. PLUCOM’S RIGHT TO THE SOFTWARE LICENSE
5.1
Plucom owns the Software, including the copyright and/or as applicable, patent
rights to the Software.
5.2
The License does not include any transfer to the Customer of Plucom’s ownership
of the Software (including the computer media through which the Software is made
available), such as copyrights, or as applicable, patents rights.
6. DELIVERY
The Software shall be delivered in accordance with
what is stated in the Order Form. Plucom is not responsible for the installation
of the Software, unless otherwise agreed between the parties in writing. If
Plucom agrees to assist with installation of the Software, Customer shall pay
for this in accordance with Plucom’s price list for such services in force at
the time of the installation.
7. LIABILITY ETC.
7.1
Examination of the Software and claims
At delivery, the Customer shall examine the
functionality and quality of the Software. If the Customer concludes that the
Software deviates from the agreed specifications or requirements for the
Software (hereinafter referred to as "Defects"), the Customer shall
notify Plucom in writing within thirty (30) days of delivery, with all available
details regarding the alleged Defect.
Failing this, the Customer loses the right to claim
any support or remedy with respect to any Defects which could have been
discovered within such 30-day period.
The Customer’s right to claim any support or remedy
in accordance with Section 7.2 – 7.4 hereof is further conditioned on full
compliance with each and all of the following provisions:
(i) the Customer shall have utilized the Software
in the work environment prescribed by
Plucom and according to manuals and all other
instructions and directions of Plucom,
(ii) the Customer shall have utilized the Software
with machine equipment and operative systems stated in the Order Form or in the
product specifications provided by Customer and accepted by Plucom,
(iii) it can be shown that the Defect has occurred
in an unaltered most current version of
the Software,
(iv) the Customer at its own costs shall have
provided Plucom with all necessary information and/or material, in order for
Plucom to verify the alleged Defect, and
(v) the Defect shall have occurred within one
hundred eighty (180) days from delivery of
the Software.
7.2 Support
Plucom will, subject to Section 7.1 hereof, free of
charge provide the Customer with appropriate support in case of Defects of the
Software
The support will be provided within reasonable time
from the date Customer has notified
Plucom in writing of the Defect.
At the request of the Customer, Plucom may, at its
sole discretion, provide support not related to any Defects. The Customer shall
pay Plucom for such support in accordance with Plucom’s price list in effect
from time to time.
7.3
Remedy in case of Defects
7.4
In case of a Defect, Plucom will, subject to Section 7.1 hereof, free of charge
either, at the option of Plucom, (i) remedy the Defect, (ii) replace the
Software, or (iii) refund the license fee.
Limited warranty and limitation of liability
Plucom represents and warrants that the Software
will be free from defects in material and workmanship for a period of
one-hundred-eighty (180) days after delivery. EXCEPT FOR THIS WARRANTY,
PLUCOM MAKES NO, AND HEREBY DISCLAIMS ANY
REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH
RESPECT TO THE SOFTWARE, WHETHER AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OR TRADE OR ANY
OTHER MATTER. NO EMPLOYEE, REPRESENTATIVE OR AGENT OF PLUCOM HAS ANY AUTHORITY
TO BIND PLUCOM TO ANY AFFIRMATION, REPRESENTATION OR WARRANTY EXCEPT AS STATED
IN THIS SECTION 7.4
Plucom’s sole obligation in case of a breach of
warranty under this Section 7.4 hereof shall be to either, as set forth in
Sections 7.2 and 7.3 hereof. UNDER NO CIRCUMSTANCES SHALL PLUCOM HAVE ANY
LIABILITY TO THE CUSTOMER OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY DESCRIPTION, WHETHER ARISING
OUT OF WARRANTY OR OTHER CONTRACT, NEGLIGENCE OR OTHER TORT, OR OTHERWISE,
INCLUDING WITHOUT LIMITATION, LOST GOODWILL, LOSS OF INVESTMENT OR OTHER LOSSES.
Plucom shall not be liable at all for the
functionality or quality of plug-ins or other auxiliary programs designed to
work together with the Software, or for the interoperability of such programs
together with the Software.
8. Term and Termination
8.1
Period of validity of the License.
All Plucom license is valid for (12) months and
shall be renew on/before expiration. Unless otherwise agreed in writing between
the parties, after the license fee has been paid the License remains in force,
subject to Section 8.2 hereof, until terminated in writing by the Customer with
three (3) months’ notice of termination.
8.2
Plucom’s right of termination.
Plucom shall have the right to terminate the
License with immediate effect (and claim damages as set forth in Section 11
hereof) if the Customer should breach any of its material obligations under
these Use Terms.
8.3
The Customer shall not be entitled to any refund of the license fee irrespective
of the reason for termination of the License.
9 Return of the Software
In case of termination of the License, irrespective
of the reason for such termination, the
Customer shall immediately return to Plucom the
Software and all copies, parts and documents related thereto (with exception for
archived copies archived by the Customer in accordance with any applicable law).
In connection therewith, the Customer shall confirm in writing that it has fully
complied with this obligation.
10 Confidentiality
The Software contains business and professional
know-how and other confidential information belonging to Plucom that have been
disclosed and made accessible to third parties only through the License. The
Customer is obliged not to make the Software available to third parties without
Plucom’s written permission, and to take all appropriate measures to prevent
disclosure to third parties of such know-how and confidential information. The
Customer shall ensure that its employees, agents and other representatives are
informed of and complies with this confidentiality obligation as well as the
obligations regarding the rules for the use of the Software as set forth in
Section 4. During the term of the License, the Customer shall use, store and
maintain the Software in a manner that will prevent any dissemination of
know-how and confidential information
The confidentiality obligation will remain in force
after the expiry of the License and these Use Terms.
11. LIABILITY, ETC.
If the Customers shall breach any of the material
provisions of these User Terms, the Customer shall fully compensate Plucom for
any loss incurred by Plucom as a result thereof.
12. FORCE MAJEURE
12.1
Plucom shall not be liable to the Customer for any delay or non-performance of
its obligations hereunder in the event and to the extent that such delay or
non-performance is due to an event of force majeure.
12.2
Events of force majeure are events beyond the control of Plucom which occur
after the date that these Use Terms has entered into force and which were not
reasonably foreseeable at that time and whose effects are not capable of being
overcome without reasonable expense and/or loss of time. Events of force majeure
shall include (without being limited to) war, civil unrest, blockades, boycotts,
strikes, lock-outs and other general labor disputes, acts of government or
public authorities, natural disasters, exceptional weather conditions, breakdown
or general unavailability of transport facilities, accidents, fire, explosions
and general shortages of energy, failures in external network, software defects
or inefficiencies (other than with respect to the Software), or other defects in
computer equipment. Strikes, lock-outs, boycotts or blockades are events of
force majeure even if Plucom has taken the action itself or is the subject of
the action.
13. DISPUTES
13.1
These Use Terms shall be governed by and construed according to Nigerian law.
13.2
Any dispute, controversy or claim arising out of or in connection with these Use
Terms, or the breach, termination or invalidity thereof, shall be settled by
arbitration in accordance with the Rules of the Arbitration Institute of the
Lagos Chamber of Commerce.
The place of arbitration shall be in Lagos. The
language to be used in the arbitral proceedings shall be English
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